Frequently Asked Questions
Everything you need to know about our IPTV service before buying
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Smart TV / LG / Samsung
How to install and set up our service on your Smart TV
Samsung Smart TV
1. Open the Apps section on your Samsung Smart TV.
2. Search for IB Player or CR Player.
3. Install and open the application.
4. The application will display your Device ID / MAC Address.
5. Follow the activation instructions provided with your subscription.
6. Restart the application after activation.
7. Your available channels, movies and series will then appear.
LG Smart TV
1. Open the LG Content Store.
2. Search for IB Player or CR Player.
3. Install and open the application.
4. Follow the application's instructions to add your subscription.
5. Enter the required information provided with your subscription.
6. Restart the application.
7. Your available content will then appear.
Important: IB Player and CR Player are media-player applications. Their availability may vary depending on your TV model, operating system and region.
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Firestick / Fire TV
How to install and set up our service on Amazon Fire TV
1. From the Fire TV home screen, open Find and select Search.
2. Search for the recommended player application provided with your subscription.
3. Download and install the application on your Firestick.
4. Open the application after installation.
5. Follow the instructions shown on the screen to obtain your Device ID / MAC Address, if required.
6. Use the activation details provided with your subscription.
7. Restart the application after activation.
8. Your available channels, movies and series will then appear.
Note: Application availability may vary depending on your Fire TV device and region.
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Android TV / Google TV
How to install and set up our service on Android TV
1. Open the Google Play Store on your Android TV or Google TV device.
2. Search for the recommended player application.
3. Install and open the application.
4. Follow the instructions displayed by the application.
5. Enter the subscription details provided to you.
6. Save the information and complete the setup.
7. Restart the application if required.
8. Your available channels, movies and series will then appear.
Note: The available applications may vary depending on your device model and region.
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Android Phone / Tablet
How to install and set up our service on Android devices
1. Open the Google Play Store on your Android phone or tablet.
2. Search for the recommended player application.
3. Install and open the application.
4. Enter the subscription details provided with your order.
5. Follow the instructions displayed by the application to complete the setup.
6. Save the connection details and start the service.
7. Restart the application if necessary.
8. Your available channels, movies and series will then appear.
Note: The recommended application may vary depending on your Android version and device.
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iPhone / iPad
How to install and set up our service on iOS devices
1. Open the App Store on your iPhone or iPad.
2. Search for the recommended player application.
3. Download and install the application.
4. Open the application after installation.
5. Enter the subscription details provided with your order.
6. Follow the instructions displayed by the application to complete the setup.
7. Save the connection details and start the service.
8. Restart the application if necessary.
9. Your available channels, movies and series will then appear.
Note: Application availability may vary depending on your iOS version and region.
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MAG / IPTV Box
How to set up our service on a MAG device
1. Connect your MAG device to your TV and make sure it has an active internet connection.
2. Turn on the MAG device and open the main menu.
3. Go to Settings and select Servers / Portals.
4. Select Portal 1.
5. Enter the Portal URL provided with your subscription.
6. Save the settings and return to the main menu.
7. Restart the MAG device.
8. After restarting, the service will connect automatically.
9. Your available channels, movies and series will then appear.
Important: The exact menu names may vary depending on your MAG device model and software version.
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Windows PC / Laptop
How to install and set up our service on Windows
1. Download the recommended player application for Windows.
2. Install the application on your PC or laptop.
3. Open the application after installation.
4. Enter the subscription details provided with your order.
5. Follow the instructions displayed by the application to complete the setup.
6. Save the connection details and start the service.
7. Restart the application if necessary.
8. Your available channels, movies and series will then appear.
Note: The recommended application may vary depending on your Windows version.
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Mac / MacBook
How to install and set up our service on macOS
1. Download the recommended player application for macOS.
2. Install the application on your Mac or MacBook.
3. Open the application after installation.
4. Enter the subscription details provided with your order.
5. Follow the instructions displayed by the application to complete the setup.
6. Save the connection details and start the service.
7. Restart the application if necessary.
8. Your available channels, movies and series will then appear.
Note: The recommended application may vary depending on your macOS version.
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Apple TV
How to install and set up our service on Apple TV
1. Open the App Store on your Apple TV.
2. Search for the recommended player application.
3. Download and install the application.
4. Open the application after installation.
5. Enter the subscription details provided with your order.
6. Follow the instructions displayed by the application to complete the setup.
7. Save the connection details and start the service.
8. Restart the application if necessary.
9. Your available channels, movies and series will then appear.
Note: Application availability may vary depending on your Apple TV model and tvOS version.
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Chromecast / Google TV
How to install and set up our service on Chromecast with Google TV
1. Turn on your Chromecast with Google TV and make sure it is connected to the internet.
2. Open the Apps section from the home screen.
3. Search for the recommended player application.
4. Download and install the application.
5. Open the application after installation.
6. Enter the subscription details provided with your order.
7. Follow the instructions displayed by the application to complete the setup.
8. Save the connection details and start the service.
9. Your available channels, movies and series will then appear.
Note: Application availability may vary depending on your Chromecast model, Google TV version and region.
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Roku / Roku TV
How to set up our service on Roku devices
1. Turn on your Roku device and make sure it is connected to the internet.
2. Open the Roku Channel Store from the home screen.
3. Search for a compatible player application.
4. Install and open the application.
5. Enter the subscription details provided with your order.
6. Follow the instructions displayed by the application to complete the setup.
7. Save the connection details and start the service.
8. Restart the application if necessary.
9. Your available channels, movies and series will then appear.
Note: Application availability and supported features may vary depending on your Roku device and region.
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Formuler
How to install and set up our service on Formuler devices
1. Connect your Formuler device to your TV and make sure it has an active internet connection.
2. Open the MYTVOnline application from the home screen.
3. Select the option to add a new portal or connection.
4. Enter the Portal URL provided with your subscription.
5. Enter the required information if requested.
6. Save the settings and return to the main screen.
7. Allow the application to connect to the service.
8. Restart the application if necessary.
9. Your available channels, movies and series will then appear.
Note: Menu options may vary depending on your Formuler model and MYTVOnline version.